Is there an error in CS3 pricing?

I am two versions behind with my Adobe products. A few weeks
ago, I decided it was time to upgrade and settled on the CS2.3
Design Suite Premium. This upgrade goes for about $750 (with
Photoshop 7 ownership).



First of all, I was disappointed that there is only one
discount based on previous product ownership. I don't just own
Photoshop but also InDesign, Illustrator, Acrobat Pro, and
Dreamweaver. I own all five of the products in the Design Suite
Premium鈥攏ot simply one of them. I believe that the upgrade
price for the suite should take into account how many of the
included products you currently own. Customers should get an
additional discount for each of the currently owned licenses, say
$50 for each. In my case, this would reduce the total upgrade price
by $200, from $750 to $550. This is a more reasonable price for
someone who owns all five of the suite products.



But fine, I accepted the $750 price and was ready to buy when
a friend suggested I wait for the soon-to-be-released CS3 suite. So
I waited and today I looked up the upgrade price for CS3. I was
shocked to see it was $1,600! Can this be correct? An increase from
$750 to $1,600? More than double the price of the previous suite
upgrade?



Heck, I could buy the CS2.3 upgrade for $750 and then the
CS2.3-to-CS3 upgrade for $440. This would cost $1,190 which is $410
cheaper than the direct upgrade from Photoshop 7 to CS3. Even
better, I could upgrade from PS7 to the Standard CS2.3 for only
$500, and then from that to CS3 premium for $600. This path would
save another $90 and be $500 cheaper than the direct upgrade!



And so I ask, is the $1,600 upgrade price for CS3 Premium a
mistake?Is there an error in CS3 pricing?
I am in a similar situation. I own Photoshop CS2, Illustrator
CS2, InDesign CS2, Dreamweaver 8. I have owned Adobe products since
the early 1990's. So I own all the components of CS3 Design
Premium. Why treat me worse since I have owned Adobe products for a
long time? Why treat a great customer like this with no viable
upgrade path except to upgrade each product individually? This was
true when CS2 came out as well.



I called customer service and tried to talk with Adobe to see
if any options were available and was told ''NO''.



Bad approach Adobe.Is there an error in CS3 pricing?
Think yourself lucky mate, you can add about $1,000 USD to
that upgrade price in the UK or Europe. We get so seriously ripped
off in Europe - not just by Adobe.



Mind you, I agree, the pricing is both messed up and
high.
raykor buy the 2.3 premium upgrade from Photoshop before the
CS3 ships and you will get CS3 design premium package for the cost
of shipping.
Actually there is supposed to be a way to upgrade reasonably
with their ''creative license'' plan. From what i understand, if you
have this and that and that, you can just click on what you own and
the price comes down for your choice with every stand alone you
own. But the ''explore the creative license '' link on the main page
doesn't work. Takes you so far and then hangs. At least it does for
me on a mac as well as a pc. Tried IE7, firefox on a pc and safari
and firefox on a mac. No luck.



FWIW, you can see how it's ''supposed'' to work on
creativesuitepodcast.com






I think you may've just learn't why so much software is
forged!

A year and half ago I owned the Video Collection
Professional. I paid $600 plus to upgrade to the new Production
Studio Premium. Pretty good package and probably worth it. But now,
I see that the upgrade pricing from the ''Premium'' version of
Production Studio is the same as it is from the ''Standard'' version.



I have called 3 times now at least trying to find a route
through Adobe to get to someone who can at least tell Adobe how
some of us feel( I have to assume that there are others out there
that feel like telling them to shove off). No luck. No one seems to
know who a long time customer with a grievance can call or write
to.



In case I am not being clear enough: It is simply idiotic to
ask a customer who has already paid for the premium version of your
software package to pay the same upgrade price as those who own the
standard version. To add insult to injury I see now that new
customers pay less than what I have paid to purchase then
upgrade... then they get they new software as a free upgrade.



Adobe, take care of your current customers or you will loose
us.